Delivery & Payment Terms - Metro Office Products

Delivery Terms & Conditions

Thanks for purchasing at Metro Office Products. Delivery charges will be displayed at the cart section and during the checkout (click here to refer to the images below).You can also refer to the chart below as a quick guide to our delivery charges and conditions. (Tips: Ctrl-F to open search bar for postcode in desktop browser and for mobile chrome browser, you can search with “Find in page” option). Our delivery charges and conditions are subjected to changes over time. Should you need any clarification, you can contact us here.

Shipping chart

by Zone	Zone A		Zone B		Other Postcode
Purchased amount	>=RM 200	<RM 200	>= RM 400	< RM400	West Malaysia
Charges	Free	RM15.00	Free	RM30.00	subject to courier charge upon request
Max weight	no	no	no	no	max 30kg
Additional delivery charges for Bulk items /A4 paper/toilet rolls, etc *by lift*	no additional fees	no additional fees	no additional fees	no additional fees	no delivery
Additional delivery charges for Bulk items /A4 paper/toilet rolls, etc by Stairs (max 3 floors)	+0.20/ream	+0.20/ream	no delivery	no delivery	no delivery
Postcode	50490, 50550, 50603, 50608, 52200, 59000, 59100, 59200, 60000, 46000, 46050, 46100, 46200, 46300, 46350, 46506, 46547, 46549, 46551, 46564, 46582, 46598, 46662, 46667, 46668, 46672, 46675, 46700, 46710, 46720, 46730, 46740, 46750, 46760, 46770, 46780, 46781, 46782, 46783, 46784, 46785, 46786, 46787, 46788, 46789, 46790, 46791, 46792, 46793, 46794, 46795, 46796, 46797, 46798, 46799, 46800, 46801, 46802, 46803, 46804, 46805, 46806, 46860, 46870, 46960, 46962, 46964, 46966, 46968, 46970, 46972, 46974, 46976, 47000, 47200, 47300, 47301, 47307, 47308, 47400, 47410, 47500, 47650, 47800, 47810, 47820		50000, 50050, 50088, 50100, 50150, 50200, 50250, 50300, 50350, 50400, 50450, 50460, 50470, 50480, 50500, 50502, 50504, 50505, 50506, 50507, 50508, 50512, 50514, 50515, 50519, 50528, 50529, 50530, 50532, 50534, 50536, 50540, 50544, 50546, 50548, 50551, 50552, 50554, 50556, 50560, 50562, 50566, 50568, 50572, 50576, 50578, 50580, 50582, 50586, 50588, 50590, 50592, 50594, 50596, 50598, 50599, 50600, 50604, 50605, 50609, 50610, 50614, 50620, 50621, 50622, 50623, 50626, 50632, 50634, 50636, 50638, 50640, 50642, 50644, 50646, 50648, 50650, 50652, 50653, 50656, 50658, 50660, 50661, 50662, 50664, 50666, 50668, 50670, 50672, 50673, 50676, 50677, 50678, 50680, 50682, 50684, 50688, 50694, 50700, 50702, 50704, 50706, 50708, 50710, 50712, 50714, 50716, 50718, 50720, 50722, 50724, 50726, 50728, 50730, 50732, 50734, 50736, 50738, 50740, 50742, 50744, 50746, 50748, 50750, 50752, 50754, 50758, 50760, 50762, 50764, 50766, 50768, 50770, 50772, 50774, 50776, 50778, 50780, 50782, 50784, 50786, 50788, 50790, 50792, 50794, 50796, 50798, 50800, 50802, 50804, 50806, 50808, 50810, 50812, 50814, 50816, 50818, 50901, 50902, 50903, 50904, 50906, 50907, 50908, 50909, 50910, 50911, 50912, 50913, 50914, 50915, 50916, 50917, 50918, 50919, 50920, 50921, 50922, 50923, 50924, 50925, 50926, 50927, 50928, 50929, 50930, 50931, 50932, 50933, 50934, 50935, 50936, 50937, 50938, 50939, 50940, 50941, 50942, 50943, 50944, 50945, 50946, 50947, 50948, 50949, 50950, 50988, 50989, 50990, 51000, 51100, 51200, 51700, 51990, 52000, 52100, 52200, 53200, 53300, 53700, 53800, 53990, 54100, 55200, 55700, 55710, 55720, 55900, 55902, 55904, 55906, 55908, 55910, 55912, 55914, 55916, 55918, 55920, 55922, 55924, 55926, 55928, 55930, 55932, 55934, 55990, 57000, 57100, 57700, 57990, 58000, 58100, 58200, 58700, 58990, 59000, 59200, 59700, 59800, 59990, 40150, 40160, 40517, 40620, 46150, 46200, 46400, 46978, 47100, 47150, 47160, 47180, 47190, 47200, 47500, 47500, 47830		other West Malaysia

How to check delivery at the cart & checkout page

Select Standard Shipping, key in postcode and update to display charges.

Shipping charges will also displayed at checkout.
Pop up alert will also show the amount to free delivery.

Shipment / Self Pick-Up processing time

All orders including self pick-up are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders or orders are incomplete such as out of stock, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

For orders shipped by courier

Shipping charges will be incurred and delivery time will be subjected to courier’s delivery schedule.

Payment Term

At the moment, we accept direct bank transfer only. Orders will proceed once the payment has been cleared in our account We will in future add more payment method.
Please select “Direct bank transfer” and upload payment receipt during checkout. Thanks again for your visits and purchase.